Shipping policy

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Shipping Policy

All of our items are made to order with care and attention to detail. Please allow a short lead time for production before dispatch.

Processing Times:
Orders are typically processed and dispatched within 3–5 working days. You will receive a notification once your item has shipped.

Shipping Methods & Costs:
We offer reliable UK shipping via DHL or other courier services. Shipping costs are calculated at checkout based on your order size and delivery location.

Delivery Times:

• Standard UK Delivery: Next Day (after dispatch)
  

Made-to-Order Notice:
As all items are made to order, delivery times may vary slightly during busy periods. We appreciate your patience—exceptional craftsmanship takes time.

Tracking:
Where available, tracking details will be provided via email once your order has been dispatched.

Shipping Address:
Please ensure your shipping address is correct at the time of order. We are not responsible for delays or losses due to incorrect or incomplete addresses.

International Shipping:
At this time, we primarily ship within the UK. For international orders, please contact us directly before placing your order if a shipping cost isn't displayed